From the blog
Wati works well for a shared inbox and broadcasts, but businesses look elsewhere when costs scale, support slows down, or they need a real CRM behind WhatsApp. Here's how Aexon Systems compares.
The WhatsApp Business app fits solo operators and low chat volume. The WhatsApp Business API fits teams that need automation, CRM integration and bulk messaging at scale.
Automated WhatsApp appointment reminders help dental clinics cut no-show rates below 5% by combining booking confirmations, two-way reminders, in-chat rescheduling and waitlist automation.
